Terms & Conditions
Effective from 19th June 2025
By using this site or placing an order, you're agreeing to these terms. If not, best not to use the site.
1. Business Details
Reg&Bob is a UK-based brand with its own range of collars, leads and harnesses – all made using Reg&Bob’s bespoke, hard-wearing striped webbing.
2. Ordering
Placing an order counts as an offer to buy. An email will confirm when the order is accepted. If an item isn’t available, the order may be cancelled and refunded.
Prices are in GBP. Any updates to pricing will show on the site. The amount shown at checkout is the amount charged.
3. Payment
Secure online payments accepted via major debit and credit cards, Apple Pay, PayPal and other methods shown at checkout.
Orders must be paid in full before dispatch.
4. Shipping
Shipping is available across the UK and to selected international destinations. Costs and options are displayed at checkout.
Once dispatched, delivery times are out of direct control. That said, help will be offered if issues crop up in transit.
International customers are responsible for any customs charges or taxes in their own country.
5. Product Information
Descriptions, images and sizing guides aim to be accurate. Small variations (e.g. in colour) can happen.
The products are built to last, but longevity depends on how they are used. Care instructions are provided – following them helps things stay in good condition.
6. Returns
Returns are covered fully here.
There’s a 14-day cooling-off period, with another 14 days to return the item unused.
If something’s not right, get in touch – it’ll be sorted quickly.
7. Website Use
The site is for lawful use only. Any misuse, copying or interference may result in access being blocked.
8. Intellectual Property
All logos, product names, designs and images are the property of Reg&Bob and protected by applicable intellectual property laws. No unauthorised use permitted
9. Third-Party Links
External links may appear on the site. Reg&Bob isn’t responsible for external content or how those sites handle data.
10. Liability
Reg&Bob isn’t liable for indirect, incidental or consequential losses.
If something goes wrong, liability is limited to the value of the affected order, unless the law says otherwise.
Your statutory rights remain untouched.
11. Updates
Terms may change from time to time. The most recent version will always be published here.
12. Legal
These terms are governed by English law. Any disputes will be handled in the courts of England and Wales.
Questions?
Email: hello@regandbob.com